Effective date: September 23, 2026
1. About these terms
TopVat Bot is private, internal-use software operated by Top Hat Technologies LLC, 1720 North Burling Street, Chicago, Illinois 60614, United States.
These terms apply to authorized use of TopVat Bot. CouchClamp.com hosts these terms so they can be reviewed through a secure public webpage. Hosting these terms on CouchClamp.com does not provide public access to TopVat Bot.
TopVat Bot is not offered or licensed to the general public.
2. Authorized users
Only personnel expressly authorized by Top Hat Technologies LLC may access or use TopVat Bot. Each user must use an individually assigned account, protect account credentials, follow company security procedures, and promptly report suspected unauthorized access.
Users must not share credentials, attempt to bypass access controls, interfere with the software, or use it for any person or entity other than Top Hat Technologies LLC unless the company provides written authorization.
3. Purpose of the software
TopVat Bot assists with VAT and marketplace-compliance operations, including organizing source records, calculating working figures, identifying missing evidence, retrieving supported authority information, preparing filing packages, sending alerts, and tracking filings and payments.
Available functions depend on the connected authority, granted permissions, production credentials, and external-service availability. A displayed estimate, draft, or imported record is not evidence that a return was filed or a payment was received unless the software displays corresponding authority evidence.
4. Human review and filing responsibility
TopVat Bot is an operational tool and does not provide legal, tax, accounting, or professional advice.
Authorized users remain responsible for:
- providing complete and accurate source information;
- reviewing calculations, filing periods, return boxes, payment instructions, and supporting evidence;
- obtaining professional advice when appropriate;
- confirming that an obligation is open and that a return is required; and
- providing any separate approval required before a return, payment, or other consequential action is submitted.
The software must not be treated as proof that an account is compliant unless the relevant tax authority or appointed representative has provided the corresponding result.
5. HMRC authorization
HMRC account access is authorized directly through HMRC using OAuth 2.0. TopVat Bot does not request or store HMRC usernames or passwords.
An authorized user may disconnect the HMRC integration in TopVat Bot or revoke authorization through HMRC where available. Disconnecting may prevent automated retrieval of obligations, returns, liabilities, payments, penalties, and other account information.
6. Data and records
Users must only upload or process information they are authorized to use. Users are responsible for checking imported records, classifications, country assignments, dates, currencies, and duplicate-treatment results.
Tax and accounting records may be retained for legally required periods. The TopVat Bot Privacy Policy explains how information is processed, stored, shared, and retained.
7. External services
TopVat Bot may interact with HMRC, marketplace platforms, email providers, banks, tax-authority systems, and other third-party services. Those services operate under their own terms and may be unavailable, delayed, incomplete, or changed without notice.
Top Hat Technologies LLC does not control third-party systems and cannot guarantee that an external authority will accept a filing, allocate a payment, or provide information by a particular time.
8. Availability and changes
Top Hat Technologies LLC may maintain, update, suspend, restrict, or discontinue TopVat Bot or any integration when reasonably necessary for security, compliance, maintenance, or operational reasons.
The software may contain errors or require manual reconciliation. Users must report material errors and stop using an affected function when continued use could create an incorrect filing, payment, or compliance record.
9. Disclaimer and limitation
To the extent permitted by applicable law, TopVat Bot is provided for internal use on an "as available" basis. Top Hat Technologies LLC does not guarantee uninterrupted operation, error-free calculations, or continuous availability of any external service.
Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited.
10. Intellectual property and confidentiality
TopVat Bot, its source code, documentation, workflows, and branding are owned by or licensed to Top Hat Technologies LLC. Users must protect confidential business, tax, customer, marketplace, security, and authentication information accessed through the software.
11. Ending access
Top Hat Technologies LLC may remove a user’s access at any time. When access ends, the user must stop using the software and return or securely dispose of company information as directed, subject to applicable retention obligations.
12. Governing law
These terms are governed by the laws applicable to Top Hat Technologies LLC, without limiting any mandatory rights or obligations under applicable tax, privacy, or consumer-protection law.
13. Contact
Questions about TopVat Bot or these terms may be sent to:
Top Hat Technologies LLC
Email: info@tophattechnologies.com
Address: 1720 North Burling Street, Chicago, Illinois 60614, United States
14. Changes to these terms
These terms may be updated when TopVat Bot’s operation, external integrations, or applicable requirements change. The effective date at the top identifies the current version.